ProAguas Portugal
Advanced water service management program Portugal 2019-2021
- Management of services
- Training and capacity building
- Portugal
- 2019/2021
- Concluded
- Contact Rita Amaral
Presentation
Implementation of a national training program aimed at increasing the capacity and professionalization of water service management entities in Portugal.
ProAguas provided general and comprehensive training, combining theoretical and practical training, to support better management of entities providing water supply services and waste and rainwater management. It also provided moments of reflection, discussion and conviviality.
There were 5 editions of the program aimed at different regions of the country, two face-to-face and three online. Each edition included 48 modules and a total duration of 72 training hours. It addressed issues of public policy, regulation, service management, technical aspects, economic and financial aspects, legal aspects, social aspects, environmental aspects and new challenges.
A national training program in the management of water services in Portugal
Results
- Training of 285 political decision-makers, leaders and staff with responsibility for managing the water services of around 130 management entities (about half of the management entities in mainland Portugal), exhausting vacancies in all editions.
- Training support material
- Study cases
- Involvement of a multidisciplinary team of around 100 national specialist trainers, from academia, public administration, management entities and industry.
- Participation of 20 sponsoring companies that had the opportunity to publicize their activity and exclusively promote networking with all participants.
training hours
trainers
managing entities
participants
training hours
trainers
managing entities
participants
Entities involved
District Attorney
Financier
Executors
supporters
Sponsors
Testimonials
“ProAguas is a real 360 degree training program in the water area, covering themes we already know, enabling us to consolidate knowledge and enter new areas, which enables a global knowledge on everything related to water. It was worth it!”
“ProAguas is a very demanding program, with fantastic moments of reflection and knowledge sharing with some of the best professionals in the industry, showing the importance of balancing theory and practice in water services.”
“Values and gives visibility to an invisible infrastructure sector. Qualifies. The water path must go through here. Congratulations to the magnificent team!”
“Excellent opportunity for, in a condensed form, to be at the edge of all the particularities of the sector. The combination of the presence of such differentiated professionals and of such heterogeneous services enables a unique, effortless and full sharing of extremely useful content, to understand different realities, with common purposes”
“They were 6 weeks of very enriching training, where very comprehensive, diverse, interesting, pertinent and very well presented themes were addressed. With reputable trainers, very proactive and with a great knowledge and taste for what they do. It has awakened me to some subjects that I had not yet thought about. I really enjoyed it!”
“ProAguas is a very demanding program, with fantastic moments of reflection and knowledge sharing with some of the best professionals in the industry, showing the importance of balancing theory and practice in water services.”
“ProAguas was an excellent opportunity to work on useful management skills. Developed networking, acquired knowledge and global vision of water services are important key value drivers for the success of this program.”
“ProAguas is without doubt a unique initiative, of great merit and essential for the evolution and training of the water sector in Portugal!”
“I was delighted to participate in the ProAguas of the North Region. The Program clearly exceeded my expectations and was an excellent opportunity to learn and share knowledge and experiences. I am grateful to have been with you. Well done.”
“I believe that ProAguas should be a compulsory training for all professionals in the water sector! I would highlight the excellence and generous availability of all trainers, as well as the cross-sectional scope of the program, which touches all essential skills, in a practical perspective very well supported in the excellent supporting material provided. Even in the online format, it has enabled a very fruitful exchange of experiences with trainers and among colleagues. Thank you very much for the initiative!”
“For any function that is performed in the water sector, a comprehensive set of knowledge is required, which the ProAguas course provides, enabling a process of continuous improvement”









